Kenya and the East Africa region has recently experienced connectivity issues to South Africa and to the USA as a result of an issue with a submarine fiber cable in the Indian Ocean. Individuals and businesses that rely on this connectivity for their day to day operations have been adversely affected. This includes Businesses and […]
Submarine fiber cut in East Africa – how regional cloud providers can help Read More »
A contact center is a central point from which organizations manage all customer interactions across various channels. Their main goal is to offer customers efficient and effective technical support, customer service and sales assistance. Typically, contact centers include one or more call centers but may also include other types of customer contact channels, including emails,
Contact Center Technology Read More »
A Data Center is a facility that houses IT infrastructure for building and running applications and services, in addition to managing data related to those applications. Data Centers have evolved in recent years and they have become important to various organizations and businesses. Due to its significance, Kenyans have taken part in adopting the
Data Centers in Kenya Read More »
Cloud computing has become an essential technology for businesses all over the world. Kenya is no exception. In recent years, the adoption of cloud computing in Kenya has grown significantly, driven by a range of factors such as cost savings, scalability, and increased efficiency. Many businesses have realized how cost-effective it is to use cloud
Cloud Computing in Kenya Read More »
As companies run to online platforms because of the effects of Covid19 to their businesses. It is also important for them to know the risks as they enter the online platforms. Some will enter without considering the security of their systems which gives loopholes to hackers. At the end of it all they end up
Cyber security alert to new online business companies in Covid19 era Read More »
