Services
Hosted Contact Center
Customer expectations are higher than ever. Meeting them means having the right tools, people and strategies in place. Build strongger relationships with customers by helping them reach you through our contact center solutions.
About 3CX
3CX is an industry-leading company, provides software-based PBX solutions that can be integrated with additional applications.
This partnership has allowed us to provide even more innovative technologies to our customers, helping to improve their businesses.
We are a 3CX partner with over 5 years’ experience deploying contact center solutions used by over 100 enterprises.
3CX Key Features
Video Conferencing
3CX offers video conferencing for 25-250 participants, with a strong emphasis on usability and security. Your team can join the meeting no matter where they are.
Live Chat
The 3CX live chat function lets agents provide real-time advice and support to business website visitors as they browse through products or services.
Call Management
3CX has handy call management features.
Business SMS. 3CX allows for professionalism through using a professional app
Call Forwarding
Call forwarding directs inbound calls to business telephone numbers to additional agent phone numbers.
Remote Collaboration
3CX is a very agile solution with an ideal app for remote collaboration.
Deployment Options
3CX customers have a choice between hosted or on-premise PBX.
Integrations
3CX offers numerous integrations, especially when it comes to CRM tools.